Crisis Simulation Exercises

Description

Organisations rarely get to choose when a crisis arrives, so planning ahead matters. These fourteen PDF lessons start with the basics of crisis communication, the main types of crisis and how to build a response team.

You learn to write clear crisis messages, handle media interviews and social media, and communicate with staff during an emergency. Several lessons are practice-oriented: a tabletop exercise, role-playing complex scenarios, and drafting a crisis communication plan. The course ends with post-crisis evaluation and resilience. The PDFs include many templates, checklists and exercises to work through.

Who it is for: managers and communications staff who want to prepare a crisis response plan.

What’s included
14 PDF lessons · 77 pages · about 24,000 words
One ZIP download that is yours to keep — read on any device, no subscription or app needed.

Course programme

1. Understanding Crisis Communication Basics
2. Identifying Different Types of Crises
3. Building Your Crisis Communication Team
4. Creating Effective Crisis Messages
5. Media Response and Interview Skills
6. Social Media Crisis Management
7. Internal Communication During Emergencies
8. Tabletop Exercise: Simulating Real Scenarios
9. Developing Your Crisis Communication Plan
10. Post-Crisis Evaluation and Learning
11. Building Organizational Resilience
12. Practical Crisis Communication Toolkit
13. Role-Playing Complex Scenarios
14. Continuous Improvement Strategies